GRI Sport - Walking Boots & Accessories Store
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No, it is not necessary to register to shop with Grisport.
No, we will not pass your details on to other companies.
We know how important it is to securely store any information that you provide. We maintain the highest levels of security at all times.
It's really easy! Just use the email news option at the bottom of every page and go from there.
If you decide that you no longer want to receive our weekly email newsletter you can unsubscribe at any time. Simply click on the unsubscribe link at the bottom of our email newsletters.
If you have already purchased from our website and you wish to place another order but you need to change your address or other details simply sign into the website and access "My Account" and then click the "My Address Book" link to amend your details.
Orders
We are always happy to receive any feedback, questions or comments relating to any aspect of our products or service. Click on contact us for details.
We don’t have a retail showroom, however telephones are operated between 8.30am - 4.30pm
Monday to Friday.
Grisport products are available from widespread locations. Click on Find a Stockist at the bottom of every page for more information.
The ordering process should be easy to follow as you move through the site. If you require any
assistance please call 01670 716 878.
Once you have received a confirmation for an order, it is not possible for you to change or cancel your order until you receive your items. You can then return any items within 14 days. Please consult our Returns Policy for further details.
You can specify delivery address when you place the order.
Returns and Refunds
If you are not entirely satisfied with your order, you may return the products to us within 30 days of receipt. We will give you a refund provided that the products are returned complete, in perfect condition, unused, and with the original packaging. Please include the returns slip which was sent in your original delivery.
We regret that products purchased through this site cannot be returned to Grisport stockists, only to Grisport online.
We take extreme care when selecting your order, so hopefully this would not ordinarily happen.
However, if this does happen you should return the wrongly shipped item to us for a full refund. We will refund the payment card the price paid for the item on receipt of the returned item.
You can obtain a refund on sale items as long as you return the goods within 14 days of delivery.
Unfortunately, this is not possible at this time.
Yes, simply call 01670 716 878 and we will be glad to help.
